您的机器人客户助理

Quinn 将人工智能交互与远程人工操作相结合,提供迷人、专业、最先进的客户服务。访客需要通行证吗? 奎因可以做到这一点。 客户有问题? 奎因可以得到答案。 想要活跃 POS 系统? 我们的朋友奎因走在时代的前面。

坚固耐用,时刻准备惊艳世人

Quinn 的设计旨在取悦客户,其坚固的构造和创新的自动化意味着从任何前台、信息点、售票处、签到台或大厅,它们都能够照顾您的客户的需求。该机器人开箱即用,无需特殊设置或专业知识。

Quinn 的面部追踪功能允许它与访客始终保持目光接触。而 Quinn 的传感器、软件和面部表情使其能够对您客户的情绪做出反应。换言之,Quinn 是真正的专业人士。

客户交互大师

Touchscreen

在任何场所都能投入工作

Quinn 最先进的传感器阵列使其能够在嘈杂的环境中捕捉到清晰的音频,并在人群忙碌的房间里随时追踪动作。

  • 距离传感器使 Quinn 能够在客户靠近时确认他们的身份
  • 麦克风阵列使音频始终保持清晰
  • 语音识别可同时追踪与多位客户的对话情况
  • 自动化目光接触和面部表情动作
Robothespian icon

端到端式机器人服务

Quinn 可以与自动门、通行证扫描器等设备协同工作,因此它们可以处理您的客户的签到、售票处和销售点的需求。

  • 灵活的软件能够与您的系统轻松交互
  • 传感器可以追踪整个房间的运动
  • 增强的面部检测使 Quinn 能够记住您的客户
  • 所有简单的交互都将得到自动处理
remote content

随时实现轻松沟通

当对话内容变得有些过于复杂而无法自动回应时,Quinn 可以无缝地将接力棒传递给操作人员,后者可以迅速成为机器人。

  •   轻松接听音频和视频电话
  • 通过聊天频道向客户发送和接受消息
  • 复杂的问题得到处理,这样您就能够专注于服务您的客户
  • 多个 Quinn 可以让您在世界上任何地方远程照看多个实际地点,一次解决

人们的说法

I cannot thank Engineered Arts enough!

"I cannot thank Engineered Arts enough for their fabulous robot. The robot itself is top quality design and engineering, and we are constantly surprised by the elegance of the design and the quality of the make and materials. It is astonishingly reliable. The technical support is as outstanding as the robot, with experts able to direct and assist with the running on every detail of the robot. We were concerned about having enough technical ability to own a robot. We needn't have worried. The interface is extremely intuitive, allowing us to really be creative with full confidence in the robot and the supporting software. Our robot is very well received by people, and allows us full freedom in our creative industry. Both the robot and the team are brilliant, and I cannot recommend highly enough."
Lucy Seal, Curator of Ai-Da Robot. The world’s first ultra-realistic robot artist

We were fantastically supported by Marcus

"We worked with Engineered Arts to develop custom content for our RoboThespian, including our own touchscreen interface design. We were fantastically supported by Marcus and the team throughout the customisation process. We were able to create the baseline content wholly through user testing ideas with online participants using Virtual RoboThespian via video calls. It was a really useful tool for engaging with users virtually during the pandemic and allowed us to tailor the content in terms of both script, tone and movement. The whole process gave us a fantastic amount of freedom to create something that hasn’t existed in a science centre before! Our early visitors have said "It’s fascinating to see a human sized robot" and "He's really visually striking this is the exhibit that resonates the most""
Rose O’Reilly, Content Developer, We The Curious, Bristol UK

We were very taken by RoboThespian

"When I came back to Oxford Brookes, I started to think about and plan our research in robotics. I started to look around what was available in terms of current robotics technology when I came across RoboThespian and I thought he was amazing! He was very expressive, he could move his arms, hands and his head to gesture. The eyes in particular are very expressive because they're LCD screens so we've got a great deal of freedom in portraying sadness and happiness and all sorts of emotions through them. I was invited to visit Engineer Arts and it was a fantastic experience. It was like walking on to the set of iRobot. We were very taken by RoboThespian. I then came back to Oxford Brookes and talked to senior colleagues here at the University, we immediately said we should get one"
Professor Nigel Cook, Oxford Brookes. Oxford

Grandparents and toddlers singing, laughing and creating memories together

Our RoboThespian has been greeting visitors at the entrance to Carnegie Science Center’s “RoboWorld™” for over a decade, introducing the gallery, explaining robot basics, conducting sing-alongs, and cracking bad jokes to hundreds of thousands of guests. Technically, the ease of maintenance and the responsivity of the Engineered Arts team ensure his ‘down time’ has been minimal; any software glitches (few and far between) or updates can be handled remotely, and the ordering and delivery of occasional replacement parts is swift and efficient. And the interface kiosk for guest use is intuitive and engaging; my offices are right off the RoboWorld gallery, so I have the benefit of seeing a wide demographic of visitors enthralled by his antics. Especially satisfying is seeing multi-generation engagement – grandparents and toddlers signing, laughing and creating memories together. “Andy Roid” (a nod to both our founder Andrew Carnegie and ‘androids’) is a favorite of both staff and guests. 
Dennis Bateman, Director, Carnegie Science Center

“Engineered Arts have been very supportive”

"As far as I have worked with various robotic platforms, RoboThespian is a unique one in terms of its design and features. The well-designed and elegant structure of RoboThespian allows mimicking human movements in a seamless way. The simplicity of its backend system in programming complex tasks has enabled us to teach students to program complex movements scenarios and behaviours. The team of Engineered Arts have been very supportive in guiding us through the installation and programming steps. Due to these facts, I would highly recommend Engineered Arts technologies for any robotics lab"
Dr. Abdullah Almeshal, College of Technological Studies – RAiLab, Kuwait.

人们会问什么

我们直观的软件 Virtual Robot<link to Virtual Robot page>使您能够在任何设备上使用浏览器与 Quinn 进行交互,在任何地方都可以做到!

有可能的是,Quinn 会按照您的意愿运作,您几乎不需要帮助。但如果出现故障,我们的工程师可以从世界任何地方远程访问您的机器人并排除故障,将停机时间降至最低。

完全不需要。Quinn 使用我们的 Tritium<link to Tritium page>多语言软件,使您能够轻松自定义 Quinn 的交互。另外,由于 Tritium 可以读取几乎所有的编程语言,它几乎可以与任何插件软件协同工作。

与我们交流

了解 Quinn 如何为您的前台、信息点或商店带来活力。